Coronavirus (COVID-19) Updates

Please read the following important information regarding COVID

The Centre is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.

We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.

We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.

Please see the latest updates in our News/Blog section under the Venue tab.

Remember is you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.

We will be re-opening with access to our gym from 6pm 5th Feb.

All other programs and facilities will re-commence Saturday 6th Feb.

Update - 05/02/2021

The countdown is on!  

In line with revised WA Government directives, we will be able to reopen from 6pm, Friday 5 February based on the post-lockdown transitional restrictions below: 

  • 24/7 gym access will resume from 6pm tonight 
  • A revised group fitness timetable with capacity limits will commence from tomorrow (Sat 6 Feb), with high-intensity classes removed for your health & safety; there will be no change to class durations 
  • Coaching Zone sessions will recommence 
  • You must check in on the SafeWA app or Contact Register Sign-in Sheet when you arrive in centre 
  • You must wear a mask at all times (the only exemptions to this is if you are: engaged in vigorous exercise outdoors; a child under 12 years; have condition or disability which makes wearing a face mask unsuitable;) 
  • The venue will have a maximum of 150 people at any one time 
  • Memberships will resume on Sat 6 Feb, however should you wish to remain on suspension please email us at loftusreception@belgravialeisure.com.au 
  • All sports competitions will be postponed, due to recommence Mon 15 Feb 
  • Casual shooting or indoor court use may be available if maximum venue numbers are not exceeded. Please contact the centre prior to attending 

Let’s all do our bit to stay COVIDsafe. 

WA Government Advice* 

Click HERE for information from WA Govt regarding WA’s transition out of lockdown. 

* Pending no further local cases, the five-day lockdown for the Perth, Peel and South West regions will end as planned. 

We will continue to operate with COVIDSafe initiatives and practices in place to provide a safe experience in our venue. This includes the use and provision of hand sanitiser stations, social distancing measures and revisions to our classes to cater for capacity restrictions and safety. 

Let’s ALL do our bit to ensure we keep our Community, COVID-safe. 

Update - 31/01/2021

❗ IMPORTANT MEMBER UPDATE ❗   

As per State Government directive, we will be closed effective from 6pm tonight (Sunday 31 January) until Saturday 6 February. 

This period is subject to change in line with revisions from the state government. 

Due to this temporary closure, please read below what this will mean for you, our members and users.   

By staying at home and limiting contact with other people, we can each help to protect the elderly, the at-risk, and healthcare workers and slow the spread of coronavirus (COVID-19).  

Membership   

  • Your membership will be placed on a free suspension for the 5 day closure period.  

  • All future bookings you have made (for the closure period) will be cancelled.  

  • We will contact you once the advised temporary closure period concludes, or as directed by the Government.   

  • Watch for an email tomorrow with how to access our Home Fitness Network for FREE during the closure.  

What does a 5 Day lockdown mean? 

Anyone in the Perth metropolitan area, the Peel region and the South West region are required to stay home, with four exceptions: 

  • Shopping for essentials like groceries, medicine and necessary supplies 

  • Medical or healthcare needs, including compassionate requirements and looking after the vulnerable 

  • Exercise within their neighbourhood, but only with one other person and only for one hour per day 

  • Work, where you cannot work from home or remotely 

I had a booking, Will these run as planned? 
Unfortunately, not. Any bookings will be cancelled because we must close our doors by close of business Sunday 31st January 2021. We will keep you updated on re-opening so you can start to train with us again. 
 
Once again, we thank you for your cooperation and support during this period. We cannot wait to reopen our doors and to continue with our commitment to keeping you physically and mentally fit and healthy.  

We’ll continue to keep you informed, as any updates are made by the state government. Please check our Facebook page and your email inbox to for the latest advice. 

Let's work hard, together as a community to stop the spread! We look forward to once again seeing you return and enjoy our facilities.   

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Read WA Govt updates here https://www.wa.gov.au/government/covid-19-coronavirus 

Update - 18/12/2020

The State Government and health officials have imposed new border restrictions as a result of the growing  
coronavirus cluster in Sydney's Northern Beaches. Effective immediately (18.12.20) anyone travelling or 
travelled since Dec 11 from the NSW hotspot areas will need to be tested and self-isolate for two weeks. 
This includes visitors and residents returning home. 

For the health and safety of our guests and visitors we ask these restrictions to be followed. If you are  
feeling unwell or showing flu like symptoms to please get tested and not travel. If this impacts your plans or any planned visit to our venue, please contact our  staff to discuss your options.  

For full info and specific hotspot areas please click here 
 

Update - 27/06/2020 8:00am

We’re thrilled to inform you that the WA Government restrictions have eased further as part of  Phase 4 which is GREAT NEWS!   

This is effective on Saturday 27th June.

This means you can now access the gym 24 hours a day 7 days a week. There will still be social distancing and strict hygiene and cleaning practises in place, along with the mandatory no towel no workout policy. Group fitness classes will continue as the Phase 3 timetable and sports competitions will allow spectators (limited) to enjoy watching once again, maintaining the 2sqm per person capacity, 1.5m physical distancing and strict hygiene and cleaning practises.

Update - 04/06/2020 8:00am

We’re thrilled to inform you that the Government restrictions have lifted in WA and we are all set to officially re-open!  

This means, as a community, we can start moving together again! 

We will re-open on Saturday 6th June with restrictions in place to support social distancing requirements. 

This means you can again start to access the gym (including gym equipment), fitness classes & sports competitions.

From our Centre family to yours, we look forward to welcoming you back!  

Update - 12/05/2020 5:00pm

We're thrilled that we are starting to feel a little bit of freedom. We are working with our teams and partners on the newly relaxed restrictions and what that might look like as a partial re-opening of our centre. With the relaxing of restrictions, it is now more important than ever to be safe & sensible. We’re ensuring that for you!

All members will be updated via email if we are able to re-open safely with these new restriction changes. Follow us on social media to stay up to date.

Update - 08/05/2020 5:00pm

Following todays Federal announcements we have received a number of enquiries about our re-opening.
 
Please be assured we are closely monitoring further State Government announcements regarding the easing of social restrictions and as we become clearer on these guidelines, we will make a decision on our re-opening and will communicate this to you as soon as possible.
 
Our focus remains the health and safety of our staff and communities. We have done extensive planning and will continue to take our time to make the best decision for everyone before we confirm a date.

Update - 23/03/2020 12:00pm

Following the media statement issued by the Prime Minister on the 22nd of March, we are closing the facility from 12 pm today, 23 March 2020.

In light of the Coronavirus (COVID-19) developments and as a result of the decision on public gatherings and social distancing, the Centre will be closed until further notice as part of our efforts to ensure the continued wellness of our members and staff.

As soon as we are all-clear to reopen, you’ll be the first to know! The good news is we have not received any information to indicate that an individual who has tested positive for COVID-19 has been in the Centre.

Membership Advice

All direct debit memberships have been suspended. All term memberships will receive time extensions.

All membership types on direct debit will be placed on suspension until the centre re-opens. We will continue to provide further updates as they become available.

Member Support 

For support or enquiries, please contact our Customer Contact Centre team as follows: 

contactcentre2@belgravialeisure.com.au 

Home Fitness Network 
Our workout from home solution is headed your way. To ensure you can continue to maintain good health, your active lifestyle and wellbeing, we will be contacting you within the next 48 hours with access to our exclusive 'Home Fitness Network' offering, just for you to workout at home OR in Club with us once we reopen!

Health & Hygiene 

The Centre will continue to be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre, upon re-opening.  

For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection. 

Follow the information and tips to help improve your safety and well-being, from the Australian Government website https://www.health.gov.au/  

We look forward to welcoming patrons back in Centre. 

Best regards, 

Centre Management 

Update - 19/03/2020 11:00am

As the COVID-19 situation evolves at a rapid rate, we continue to closely monitor the situation. This morning Prime Minister Scott Morrison addressed Australia with updated Coronavirus (COVID-19) measures, to further protect Australians. These measures came into effect at 5pm (AEST) today.  

The key measure which relates to health, fitness and leisure facilities includes:  

‘Settings like gyms, indoor fitness centres and swimming pools are not required to close at this time providing they meet these requirements for social distancing and hand hygiene. Such venues should take actions to ensure regular high standards of environmental cleaning take place.’  

In line with this measure, the following measures must be practiced by all who visit our Centre, including our staff:  

  • Maintain a distance of 1.5 metres between patrons  
  • Keep up high hygiene practices, including using hand hygiene products and suitable waste receptacles need to be available, with frequent cleaning and waste disposal.  

The full media statement made by the Prime Minister of Australia may be viewed here.  

Click here to see related statements from SportAUS  and Fitness Australia

It’s important to remember that maintaining our physical and mental health is extremely important on an ongoing basis. 

Additionally, we’d like to remind you that the highest levels of cleanliness and hygiene are being maintained within our facilities. This includes:  

  • Updated signage: we’ve updated in-centre signage to include the latest information and hygiene practices as advised by the Australian Government  
  • Additional cleaning of the facility throughout the day; including frequent sanitisation of equipment, surfaces, bathrooms and other areas.   
  • Additional sanitisers and antibacterial products for your use 
  • Daily staff meetings, ensuring everyone is up to date with the latest information  

Thank you for your support and we will continue to keep you updated with any changes and developments as they occur.  

Update - 17/03/2020 5:00pm

Our Centre is open for business!

We have been closely monitoring the escalating coronavirus (COVID-19) outbreak in our community and across the country.

We would like to reassure all of our members that our facilities follow the strictest hygiene standards and are still safe to visit unless otherwise advised. However, we are aware of the potential for an infection within our facility and would like to update you on the precautionary measures that we have taken within our facility.

We understand that some of these measures may be inconvenient, but they have been put in place to ensure that we are doing everything possible to proactively prevent an outbreak within our facility.

Please note that the measures listed below are being reviewed on a daily basis in conjunction with advice from the government and World Health Organisation.

Hygiene Action Plan

  • Signage in facilities displaying up-to-date health alerts, hygiene advice and other essential information
  • Please ensure that you wipe down all equipment thoroughly after use
  • Please use hand-wash facilities in the bathroom
Health Action Plan
  • For anyone experiencing flu, cough and cold symptoms, we ask that you refrain from visiting the facility.
  • If you did visit the facility when you were unwell, we ask that you advise the facility manager by phone or email.

Thank you for your cooperation and for respecting our responsibility to minimise risk of transmission within our facility to our team and members.

Frequently Asked Questions Expand all

What are we doing to minimise health risks in-Centre?

The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.
 

What information and advice will help our members?

For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website

Can I suspend my membership, given the current situation?

All swim school memberships, health and fitness memberships and visit passes can be put on free suspension, please contact the Centre team to manage this.

If I have or am undergoing a period of self-isolation, what happens to my membership?

If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others.  Please contact the Centre team to discuss managing your membership where you are uncertain of your options.
 

What happens to Swim School or Personal Training sessions I have booked?

If you have any Swim School lessons or Personal Training booked, please contact the Aquatics team or your Personal Trainer.

Are free trials and guest passes still available?

With our tightened control measures surrounding international visitations, free trials and guest passe will only be available to local residents. We ask that members, guests, and the general public wishing to access our clubs adhere to the health and travel declaration and practice good personal hygiene. If they feel unwell, they should not come to the club and instead, seek immediate medical attention. Keeping the gym safe is a collective effort from members, their guest and us.

Are casual passes still available for purchase?

With our tightened control measures surrounding international visitations, day passes will only be available to local residents.

TripAdvisor Panel

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